For Patients
What kind of services does HealthReach provide?
Please click HERE for more information on HealthReach’s services.
What services does HealthReach NOT provide?
Services we do NOT provide include emergency care, prenatal care, and family planning. If we cannot provide needed services such as specialty care or MRI, we may be able to refer you to another facility for care; however, there may be a cost.
Is there any charge for these services?
HealthReach is a free clinic. Patient donations are always welcome. There is no fee for prescriptions filled in the HealthReach pharmacy.
You may or may not be charged for services from other places, even as a result of a referral from HealthReach. It is the patient’s responsibility to confirm possible charges from these referrals before receiving treatment.
Who can be seen at HealthReach?
To be seen at HealthReach, you cannot have any healthcare insurance, be a resident of Iredell County, and the combined income of everyone in your household must be less than 300% of the Federal Poverty Level. Patients wishing to register must provide proof of address in Iredell County (preferably in the form of a utility bill), a photo ID (such as a driver’s license), and documents showing proof of income for everyone in the household. Proof of income includes three consecutive pay stubs, the previous year’s federal tax form (if filed), and any additional income such as child support, social security or disability payments, alimony, or food stamp awards. See the Application & Enrollment section of this website for further detail. If you have any additional questions, please contact Hannah Lail, Office Manager, at 704-663-1992, option 0 or via email at Patients@healthreachclinic.org.
All visits are by appointment only. Patients must pre-register to set up an appointment. Every effort will be made to schedule your appointment as quickly as possible. Please go to an emergency department if you have a critical medical problem.
Prescriptions will not be filled at the HealthReach pharmacy until after becoming a registered patient.
What if my problem is beyond HealthReach’s ability to treat?
Depending on the nature of the problem, we may be able to refer your case to another clinic or a specialist for free or at a reduced rate.
Can I get my prescription filled at HealthReach?
If your prescription is written at HealthReach, we will fill it for you here. If it is a medication we do not carry, we can help you apply for free medication through NC MedAssist or Prescription Assistance Programs. Under no circumstances will we keep controlled substances on-site or prescribe them.
For Donors
Is my contribution tax-deductible?
HealthReach is a 501(c)(3) nonprofit corporation. All contributions are tax-deductible.
Contributions are gratefully accepted via the mail at PO Box 1265, Mooresville, NC, 28115. If desired, you may also contribute online using PayPal. Please click HERE for more information.
Will I get a receipt for my contribution?
Tax receipts for contributions are mailed for each donation received. If you donate online, a receipt is automatically created and sent to the email address given. Please request a tax receipt should you make a donation in-person.
What about non-monetary contributions?
Please call us at 704-663-1992, option 5 to discuss non-monetary contributions. In general, HealthReach does not take non-monetary contributions unless the goods/services to be contributed are directly related to our mission. Please call us to see if your intended donation is allowed by our policies.